随着社会科技的发展，传统意义上的外贸函电由原来的纸质信函、电报、电传等逐步被现今的电子邮件、站内平台信等通信方式所取代。通信方式的转变带来了信函格式及语言的转变，这就要求外贸英语函电的教学方式和教材形式随之改革。本教材内容与形式适应了我国高职高专人才培养模式调整，同时也符合当前高职模块化课程教学改革要求。本书共分为五个模块，具体如下：模块一，准备交易。工作任务：建立业务关系、资信调查。模块二，磋商交易。工作任务：询盘、发盘与还盘。模块三，商务订单与合同。工作任务：接受与订单、合同。模块四，执行交易。工作任务：支付、包装、装运、保险。模块五，客户服务。工作任务：抱怨、索赔。

Fundamentals of Business Communication
Module One Business Preparation
Task One Establishment of Business Relations
Task Two Credit Inquiry
Module Two Business Negotiation
Task One Inquiries
Task Two Offers
Task Three Counter-offers
Module Three Business Orders and Contracts
Task One Business Orders
Task Two Business Contracts
Module Four Business Execution
Task One Payment
Task Two Packing
Task Three Shipment
Task Four Insurance
Module Five Customer Service
Task Complaints & claims
Appendix Documents