I purchased a iacket at Collins Toronto branch on May 10.1 brought it back tomy house on May 12 but when I tried it OD.I found a small hole in it.I took it toCollins Vancouver branch to exchange it for another one the next day.but on myway to the shop，I lost the receipt.I explained the situation to the shop manager.Mr.David Green.but it was out of stock.Mr.Green informed me that I had to waitfor three weeks to get a new one.I asked for a gift card instead of waiting forthree weeks，but he refused.I found a Collins return policy written on the back ofa receipt for another itern.I have enclosed the{acket.Please send me your storecredit in exchange.
If you are not satisfied with your purchases，simply return the merchandise withyour receipt to any Collins location.We will be glad to reimburse you in the localcurrency and at the local rate of the store where the return is made.·If you do not have a receipt，we will exchange the product for a different oneor offer store credit in the form of a Collins gift card.Our gift cards will expire inthree years from the date of issue and cannot be reissued if lost or stolen.Collins stores will accept returns of Collins.com and catalogue purchases nolater than 14 days after purchase.The original packing slip and receipt must bepresented at the time of return.
展开
