Part One Everyday Conversations
Unit 1 Greetings
Unit 2 Asking Ones Name
Unit 3 Introduction
Unit 4 Starting to Talk
Unit 5 Interruption
Unit 6 Changing the Topic
Unit 7 Drawing Attention
Unit 8 Weather Talk
Unit 9 Time and Date
Unit 10 Affirmative Reply
Unit 11 Negative Reply
Unit 12 Gratitude
Unit 13 Apology
Unit 14 Ending a Conversation
Unit 15 Departure
Part Two Appropriate Communication
Unit 1 Ability
Unit 2 Advice
Unit 3 Approval
Unit 4 Appointment
Unit 5 Argument
Unit 6 Belief
Unit 7 Certainty
Unit 8 Comparison
Unit 9 Comprehension
Unit 10 Right and Wrong
Unit 11 Speculation
Unit 12 Description
Unit 13 Desire
Unit 14 Generalization
Unit 15 Exemplication
Unit 16 Direction
Unit 17 Information
Unit 18 Intention
Unit 19 Invitation
Unit 20 Judgement
Unit 21 Memory
Unit 22 Obligation
Unit 23 Offer
Unit 24 Opinion
Unit 25 Permission
Unit 26 Persuasion
Unit 27 Reason
Unit 28 Repetition
Unit 29 Request
Unit 30 Urging
Part Three Using Positive Expressions
Unit 1 Expectation
Unit 2 Appreciation
Unit 3 Approval
Unit 4 Compliment
Unit 5 Congratulation
Unit 6 Curiosity
Unit 7 Delight
Unit 8 Ease
Unit 9 Encouragement
Unit 10 Excitement
Unit 11 Best Wishes
Unit 12 Hopes
Unit 13 Interest
Unit 14 Likes
Unit 15 Optimism
Unit 16 Preference
Unit 17 Comforting Someone
Unit 18 Relief
Unit 19 Satisfaction
Unit 20 Surprise
Unit 21 Sympathy
Unit 22 Willingness
Part Four Handling Negative Emotions
Unit 1 Dislike
Unit 2 Dismay
Unit 3 Dissatisfaction
Unit 4 Fear
Unit 5 Chatting
Unit 6 Hesitation
Unit 7 Indifference
Unit 8 Pessimism
Unit 9 Quarrel
Unit 10 Blame
Unit 11 Despair
Unit 12 Threat
Unit 13 Fatigue
Unit 14 Uncertainty
Unit 15 Warning
Unit 16 Worry
Part Five Embracing Your Profession
Unit 1 Starting Ones Job
Unit 2 Checking Arrangements
Unit 3 Talking About Work
Unit 4 Arrangement
Unit 5 Giving Suggestions
Unit 6 Everyday Communication
Unit 7 Asking for Leave
Unit 8 Receiving Visitors
Unit 9 Handling Complaint
Unit 10 Comforting People
Unit 11 Verbal Fencing
Unit 12 Reminding
Unit 13 Refusal
Unit 14 Handling Nosey Persons
Unit 15 Handling Difficult Persons
Part Six Engaging in Telephone Communication
Unit 1 Phone Call
Unit 2 Arrangement for a Call
Unit 3 Absence for a Phone Call
Unit 4 Message
Unit 5 Wrong Number
Unit 6 Extension
Unit 7 Disorder
Unit 8 Reservation
Unit 9 Appointment
Unit 10 Finishing a Phone Call
Part Seven Enjoying Social Occassions
Unit 1 Birthday
Unit 2 Dance
Unit 3 Wedding
Unit 4 Cocktail Party
Unit 5 Family Party
Unit 6 Welcome and Farewell
Unit 7 Valentines Day
Unit 8 Easter Day
Unit 9 Mothers day
Unit 10 Halloween
Unit 11 Thanksgiving Day
Unit 12 Christmas and New Years Day
Part Eight Surviving and Enjoying Life Abroad
Unit 1 Taking a Flight
Unit 2 Taking a Bus
Unit 3 Taking a Taxi
Unit 4 Asking the Way
Unit 5 Renting an Apartment
Unit 6 At the Laundry
Unit 7 At the Department Store
Unit 8 At the Grocery Store
Unit 9 At the Restaurant
Unit 10 At the Bar
Unit 11 At the Cinema
Unit 12 At the Theatre
Unit 13 Sightseeing
Unit 14 Sporting Activities
Unit 15 At the Bank
Unit 16 At the Hospital
Unit 17 At the Hotel
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