Acknowledgements
Introduction
Company profiles
Unit1:The working day
Unit2:Corporate culture
Unit3:Company history
Unit4:The Internet
Production and selling
Unit5:Describing equipment
Unit6:Processes and procedures
Unit7:Distribution and delivery
Unit8:Advertising and marketing
Business travel
Unit9:Making arrangements
Unit10:Transport
Unit11:Business accommodation
Unit12:Out of the office
Business relationships
Unit13:Developing contacts
Unit14:Cultural issues
Unut15:Teamwork
Unit16:Entertaining clients
Finance
Unit17:Describing statistics
Unit18:Company finances
Unit19:INvestments
Unit20:Starting up
Human resources
Unit21:Job applications
Unit22:Recruitment
Unit23:Staff development
UNit24:Staff facts and figures
Appendix:The Common European Framework
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