PART ONE A RHETORIC FOR BUSINESS WRITERS
Chapter 1 The Basic Principles of Good Business Writing
Chapter 2 Diction and Effective Sentences
Chapter 3 The Paragraph and the Whole Composition
Chapter 4 Style and Tone
PART TWO INTERNATIONAL BUSINESS WRITING
Chapter 5 Memos and E-mail Messages
Chapter 6 Format and Layout of Business Lette
Chapter 7 Resumes and Job Application Lette
Chapter 8 Enquiries and Replies
Chapter 9 Quotatio, Sales Lette,Firm Offe and Counter Offe
Chapter 10 Orde and Order Acknowledgements
Chapter 11 Payments
Chapter 12 Shipment and Packing
Chapter 13 Iurance
Chapter 14 Complaints and Claims
Chapter 15 Agencies
Chapter 16 International Commercial Contracts( I )
Chapter 17 International Commercial Contracts( II )
Appendix A Business Telex Abbreviatio
Appendix B Business Abbreviatio
Appendix C Keys to the Exercises
Bibliography
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