Part I For Students
Unit I Being a Secretary
1.1 The Secretarys Role
1.2 Career Development
Unit 2 Managing Office Procedures
2.1 Plan， Establish and Control a Healthy， Safe and Secure Office
2.2 Organise and Control the Use of Materials and Equipment
2.3 Make Use of Information Technology Systems
Unit 3 Managing Business Communication
3.1 Communicate Information Orally
3.2 Communicate Information Electronically
3.3 Plan and Carry Out Written Business Communication
Unit 40rganising Meetings and Events
4.1 Organise Different Types of Meetings
4.2 Attend， Support and Record Meetings
4.3 Arrange Venues and Services for Meetings
Unit 5 0rganising Business Trips
5.1 Arrange Travel and Accommodation
5.2 Arrange Business Travel Abroad
5.3 Prepare Travel Documentation
Unit 6 Managing the Storage and Retrieval of Information
6.1 Record and Store Information
6.2 Classify and Index Information
6.3 Maintain Information Security and Confidentiality
Unit 7 Contributing to Financial Planning and Controlling Activities
7.1 Control a Petty Cash System
7.2 Receive and Make Payments
7.3 Process Financial Information
Unit 8 Developing Working Relationships
8.1 Develop and Maintain Effective Working Relationships with
Colleagues
8.2 Plan and Monitor Office Procedures， Work Schedules and
Targets
8.3 Develop and Maintain Effective Working Relationships with
External Contacts
Part II For Teachers
Assessment Guidance
Aim
Overall Structure for Elements
Assessment Procedures and Methods
Portfolio
Demonstrating Knowledge and Understanding
Roles of the Candidate/Assessor/Internal Verifier
Grading System
Assessment Records for Unit 1
Assessment Records for Unit 2
Assessment Records for Unit 3
Assessment Records for Unit 4
Assessment Records for Unit 5
Assessment Records for Unit 6
Assessment Records for Unit 7
Assessment Records for Unit 8
References
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