Chapter Ⅰ Interview Engl ish面试英语
Section Ⅰ Self—introduction自我介绍
Section Ⅱ Personality Description性格描述
Section Ⅲ Education Background教育背景
Section Ⅳ Job Application申请职位
Section Ⅴ Career Plan职业规划
Section Ⅵ Reasons for Working Abroad出国工作的原因
Section Ⅶ Reasons for Applying加入公司的原因
Section Ⅷ Position and Duty岗位介绍及工作职责
Section Ⅸ Skill Improvement技能提升
Section Ⅹ Teamwork，Mistakes&Difficulties，Service团队合作、失误和困难、服务
Section Ⅺ Work Experience工作经验
Section Ⅻ Other Common Questions其他常见问题
Section ⅩⅢ Resume Filling and Analysis简历填写与分析
Section ⅩⅣ Interview Etiquette and Skills面试礼仪与技巧
Section ⅩⅤ Appropriate Interview Attire面试着装
Chapter Ⅱ Transportation and Daily Life交通与生活
Section Ⅰ Airport Check—in机场办理登机
Section Ⅱ Airport Security Check机场安检
Section Ⅲ Airport and Metro机场和地铁
Section Ⅳ Bus and Taxi公交和出租车
Seetion Ⅴ Supermarket and Haircut超市与理发
Section Ⅵ Bank银行
Section Ⅶ Hospital医院
Section Ⅷ 0rder Food点餐
Section Ⅸ Traditional Western Festivals西方传统节日
Section Ⅹ Traditional Chinese Festivals中国传统节日
Chapter Ⅲ Hotel Engl ish酒店英语
Section Ⅰ Hotel Ranking酒店排名
Section Ⅱ World—Renowned 10 Hotel Groups国际十大知名酒店集团
Section Ⅲ Distribution and Responsibilities of Hotel Departments酒店部门分布及职责
Section Ⅳ Duties of Food and Beverage Service Department餐饮部工作职责
Section Ⅴ Table Reservation Procedure for Restaurants餐厅电话预定流程
Section Ⅵ Duties of a Host／Hostess in Different Situations领位在不同场景的职责
Section Ⅶ How to Take Order点单流程
Section Ⅷ Duffes of Servers at Different Situations服务员在不同场景的服务流程
Section Ⅸ Introduction to Wine葡萄酒介绍
Section Ⅹ Introduction to White Grapes白葡萄品种介绍
Section Ⅺ Introduction to Red Wine Grapes红葡萄品种介绍
Section Ⅶ Introduction to Coffee咖啡介绍
Section Ⅷ Introduction to Spirits烈酒介绍
Section XIV Duties of the Front Office Department前厅部工作职责
Section XV Hotel Reservation Procedure客房电话预订流程
Section XVI Check-in／out Procedure人住、退房流程
Section XVII Greeting and Luggage Service迎接客人和行李服务
Section XVIII Duties of Housekeeping Department客房部工作职责
Section XIX Room Cleaning客房清扫
Chapter Ⅳ Aviation English航空英语
Section Ⅰ The World’S Top 10 Airlines世界十大航空公司
Section Ⅱ Airport Department Distribution and J ob Responsibilities机场部门分布及岗位职责
Section Ⅲ Essential Vocabulary for Airports机场必备词汇
Section Ⅳ Airport Ground Handling Scenario Dialogue I机场地勤情景对话(一)
Section Ⅴ Airport Ground Handling Scenario Dialogue II机场地勤情景对话(二)
Chapter Ⅴ Make—up and Accessory美妆与配饰
Section Ⅰ Sales Responsibilities销售工作职责
Section Ⅱ Basic Knowledge of Perfume香水基础知识
Section Ⅲ World—Renowned Cosmetic Brands世界知名彩妆品牌
Section Ⅳ Knowledge of Skincare and Beauty Makeup护肤与美妆知识
Section Ⅴ Knowledge of Skincare and Color Cosmetics护肤与彩妆产品
Section Ⅵ Basic Knowledge of Watch手表基础知识
Section Ⅶ Top 10 Watch Brands in the World世界十大手表品牌
Section Ⅷ World—Renowned Sunglasses Brands世界知名太阳镜品牌
Section Ⅸ Sales Dialogue for Sunglasses太阳镜销售对话
Chapter Ⅵ Tourism Engl ish旅游英语
Section Ⅰ Distribution of Travel Agency Departments旅行社部门分布
Section Ⅱ Responsibilities of a Tour Guide导游的工作职责
Section Ⅲ Responsibilities of Operation Department运营部的工作职责
Section Ⅳ Situational Dialogue情景对话
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