《导游英语口译》主要涵益导游服务场所员工工作基本程序，包括酒店接待基本知识、旅游住宿与交通、游客接待与服务、景区点讲解与服务等基本知识和工作流程。
　　通过《导游英语口译》的学习，熟练掌握旅游的专业用语、导游、酒店和餐饮服务的流程，能够运用所学专业词汇和句型结构较为顺利地完成涉外旅游场景下的英语交际。
　　《导游英语口译》主要涵盖导游服务场所的员工服务基本程序，包括酒店接待基本知识、旅游住宿与交通、游客接待与服务、景区点讲解与服务等基本知识和工作流程。
　　通过《导游英语口译》的学习，熟练掌握旅游的专业用语、导游、酒店和餐饮服务的流程，能够运用所学专业词汇和句型结构较为顺利地完成涉外旅游场景下的英语交际。
　　《导游英语口译》是按照旅游服务与管理的基本工艺流程与环节，循序渐进，深入浅出，通俗易懂，使学生容易理解与操作；《导游英语口译》注重学生记忆、动耳听、动口说和动手写的应用能力的培养，以及专业英语应用场景中使用英语的策略的能力的培养，理解旅游涉外工作中的专业英语的基本概念，了解旅游业*前沿的知识。

Unit 1 Meeting Tourists
Section 1． Shadow Repeating
Identifying Guests
Situation 1． Meeting Guests at an Airport
Situation 2． Meeting Guests at a Railway Station
Section 2． Sight Interpreting
Welcome Speech
Situation 1． Welcome Speech by Tour Escort
Situation 2． Welcome Speech by Local Tour Guide
Section 3． Live Interpreting
Receiving Guests
Situation 1． Introduction to a Travel Service
Situation 2． On the Way to Hotel

Unit 2 Hotel Accommodation
Section 1． Shadow Repeating
Registration
Situation 1． Checking in for Booked Rooms
Situation 2． Checking in for a Group
Section 2． Sight Interpreting
Foreign Currency Exchange Service
Situation 1． Exchanging US dollars (I)
Situation 2． Exchanging US dollars (II)
Section 3． Live Interpreting
Checking Out
Situation 1． Paying in Cash
Situation 2． Paying with Credit Cards

Unit 3 Food and Beverage Arrangement
Section 1． Shadow Repeating
Dining Environment
Situation 1． Bar Lounge in the Air
Situation 2． Continental French Style Restaurant
Situation 3． Camellia Teppanyaki Restaurant
Section 2． Sight Interpreting
Taking a Food Order
Situation 1． Taking a Western Food Order
Situation 2． Taking a Chinese Food Order
Section 3． Live Interpreting
Serving Food
Situation 1． Introduction to Different Types of Food Service
Situation 2． Catering for a Three-day Seminar

Unit 4 Chinese Folklore Art
Section 1． Shadow Repeating
Folklore Art
Situation 1． Paper Cutting
Situation 2． Shadow Play
Section 2． Sight Interpreting
Social Customs
Situation 1． The Lantern Festival
Situation 2． The Dragon Boat Festival
Situation 3． The Water-Splashing Festival
Situation 4． The Yi Torch Festival
Section 3． Live Interpreting
Manners
Situation 1． Chinese Table Manner
Situation 2． Traditional Gift Giving Etiquette and Taboos in China

Unit 5 Chinese Traditions．
Section 1． Shadow Repeating
Chinese Temples
Situation 1． Visiting a Chinese Temple
Situation 2． Visiting the Shanghai God City Temple
Section 2． Sight Interpreting
Visiting Gardens
Situation 1． Visiting a Chinese Garden
Situation 2． Visiting Yuyuan Garden
Situation 3． Chinese Acrobatics
Section 3． Live Interpreting
Red Culture Tourism
Situation 1． Visiting the First CPC Memorial Hall
Situation 2． Visiting the Tian'anmen Square

Unit 6 World Heritages and Architectures in China
Section 1． Shadow Repeating
Natural Heritage
Situation 1． Jiuzhaigou Valley Scenic and Historic Interest Area
Situation 2． The South China Karst Region
Section 2． Sight Interpreting
Cultural Heritage
Situation 1． Old Town of Lijiang
Situation 2． Mausoleum of the First Qin Emperor
Section 3． Live Interpreting
Cultural and Natural Heritage
Situation 1． Xidi and Hongcun Ancient Villages
Situation 2． The Summer Palace

Unit 7 PLANNING THE ITINERARY
Section 1． Shadow Repeating
Hotel Accommodation Arrangement
Situation 1． Hotel Information
Situation 2． Making Hotel Room Reservations
Section 2． Sight Interpreting
Group Arrangement
Situation 1． Concierge Transport Arrangement
Situation 2． Group Meal Arrangement
Section 3． Live Interpreting
Visa Application
Situation 1． Support for Business Visa Application——to US Visa Officer， Embassy of the USA， Beijing， China
Situation 2． Application for B1 Visa —— to Visa Officer， Ameri-can Embassy in Beijing， China
Appendix 1 Advanced Tourism Readings
Appendix 2 Introduction to Destination Countries