Chapter 1 Business Communication 商务交际
1 Building Relationship 建立联系 / 2
2 Telephone Communication 电话沟通 / 9
3 Product Introduction 产品介绍 / 15
4 Accompanied by the Customer 陪同客户 / 23
5 Consulating Colleagues 安慰同事 / 29
6 Advice and Help 意见和帮助 / 35
7 Go to Party 参加聚会 / 42
8 Farewells 道别 / 48
Chapter 2 Business Travel 商务旅游
Booking a Ticket 预订机票 / 55
Customs Clearance 海关通关 / 62
Hotel Accommodation 酒店住宿 / 69
Scenic Sightseeing 景点观光 / 78
Shopping 购物 / 87
Emergencies 突发事件 / 95
Business Trip 出差 / 103
Change Plan 更改计划 / 112
Chapter 3 The commercial Transportation 商务交通
1 By Bus 乘公共汽车 / 120
2 By Taxi 乘出租车 / 127
3 By Plane 乘飞机 / 134
4 Car Rental 汽车出租 / 141
5 Take the Train 乘坐火车 / 147
6 By Coach 乘坐长途汽车 / 153
7 Take the Subway 乘坐地铁 / 159
8 Other Conditions 其他状况 / 166
Chapter 4 Business Intercourse商务往来
1 Business Negotiation 商务谈判 / 173
2 Sign a Contract 签订合同 / 182
3 Commercial Transport 商务运输 / 193
4 ProductQuality 商品质量 / 202
5 About Commodities 关于商品 / 210
6 Business Activities 商务活动 / 219
7 Compensate 赔偿 / 228
8 Reservations 预订 / 236
Chapter 5 Business Office 商务周边
1 Interview for Business Visa 商务签证 / 244
2 Commodity After-sales 商品售后 / 252
3 Technology Transfer 技术转让 / 259
4 International Taxation 国际税收 / 267
5 Examine the Market 考察市场 / 274
6 Quantity of Goods 商品数量 / 282
7 Merchandise Discount 商品折扣 / 289
8 Trade mark of the Products 产品商标 / 295
9 Business Advertisements 商务广告 / 301
Chapter 6 Other 其他
1 Preparation for a Meeting 会议准备 / 310
2 Dinner Party 商务代理 / 317
3 Letter Of Credit 信用证 / 326
4 Bidding and Tendering 招标与投标 / 335
5 Reception 接待 / 343
6 Expressing Thanks 表示感谢 / 351
7 Sales 销售 / 357
8 A Dinner Invitation 晚餐邀请 / 365
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